Below we answer the most frequently asked questions about Untamed Kombucha
We ship your kombucha via DHL or PerBakfiets . The last option is for local deliveries only. All other orders go with DHL.
Orders via PerBakfiets ordered before 12:00 on weekdays, then you will receive the kombucha the same day. Order via DHL before 13:00 and you will receive it the next day, except on Sundays.
Other exceptions apply, see our shipping policy here .
Yes, we deliver throughout the Netherlands! Local orders are shipped via PerBakfiets.nl and all other shipments via DHL. Read all about shipping here .
Yes! Kombucha should be stored in the fridge at 2-7 °C. This is because kombucha continues to ferment if not kept refrigerated. The taste of kombucha can then change, and the carbon dioxide content can also change. To guarantee the taste and shelf life of Untamed Kombucha, it must therefore be kept in the refrigerator.
Untamed Kombucha contains carbon dioxide, so when you shake it you get the same effect as with other carbonated drinks such as beer and cola.
You will find some sediment in our kombuchas, and especially with the Legendary Lime . These can be small particles of fruit or ginger, but also yeast. We recommend gently rolling the Legendary Lime so that everything comes loose from the bottom of the bottle. But don't shake!
You can change or cancel your order as long as we have not yet processed it. We can easily remove bottles from a box, but once accepted by DHL or PerBakfiets, we cannot change or cancel anything.
You can return or bring your kombucha within 14 days of receipt. This is allowed without reason. Products must be returned in salable condition. Read our full return policy here , including costs.
It is possible to arrive by appointment. There is no shop or catering at the brewery, which is why you can only visit the brewery by appointment.